Once the cartridge(s) is replaced, continue to step 6b.ī. If yes, you must install a new, unopened genuine Brother INKvestment LC3011 Standard Yield or LC3013 High Yield cartridge to complete the Initial Purge for each affected color. Does the printer's display have the message of 'Ink Low' or 'Replace Ink?' Only clean the print head when the quality of the print has declined and is noticeable.Ī. Cleaning too often uses ink unnecessarily. Your machine is functioning properly.Ĭleaning the printhead consumes ink. If there are no missing short lines and all colors block are complete, you've resolved the issue. If there are missing short lines, or an entire color block is completely missing, press ◄ to select No, then Stop/Exit. The machine's display will say, 'Are there any dotted lines missing?' The yellow color block appears light on the PQCS.ĥ. Check the quality of the four-color blocks on the sheet to verify if any of the dotted lines are blank or missing. There will be four-color blocks made up of dotted lines.

Determine which colors are affected by printing a Print Quality Check Sheet (PQCS).ī. Gently close the scanner cover using the finger holds on each side.ģ. Your machine may not match the model pictured, but the overall process is the same.ī. Paper scraps or other debris may have become saturated with ink and difficult to see. We recommend using a flashlight to shine inside the machine to make sure no paper scraps are missed or overlooked. The printhead can be moved from side-to-side as needed. Carefully check the left (1) and right hand (2) corners and under the printhead for any paper scraps or other debris that may be stuck. Did you experience a paper jam before the issue with missing color?Ģ. Using both hands, use the finger holds on each side of the machine to lift the scanner cover into the open position.Ī. 🖨 Refresh Cartridges - 404 Page Not Found '}įunction addLoadEvent(e)ĮlById('notify'+r)&(y=elById('notify'+r),y.innerHTML=''),o.1.

Black ink test print